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    General FAQ's

    What can I expect when calling for support?
    You can expect professional, reliable help with your computers and networks. Novice users can expect to have each issue explained in easy to understand terms. Advanced users can expect to have their issue explained in a more technical language.
    Who are some of your clients?
    Intero Los Altos (Office), Intero Willow Glen (Agents), REMAX Cupertino (Agents), Century 21 RFP (Agents), BHB Property Management (Office), Westwood Properties (Office), The Burton Company (Office), 42nd International Children’s Games SF 2008, Visa (Foster City), GlobalPlatform (Website), Alliances Management (Office), Avista Rentals (Office), Infinity Productions (Office), and many more Bay Area clients.
     

    Technical FAQ's
    How do I remove spyware and adware?
    If the spyware or adware is running even while you are in Safe Mode, then these tools will not be able to completely remove it. Additional tools will be required. Send me an email and we can discuss it. To clean basic spyware and adware, download, install and run these 3 free tools:

    Spybot Search and Destroy  [Download Link]
    Ad-Aware 2007  [Download Link]
    AVG Anti-Spyware  [Download Link]

    As always, if you are unfamiliar with downloading and installing programs, I can assist you and teach you how to run these tools.



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